VisaSoul

Track Application

Here is how to check the status of your application, in simple words.

How to track your application

• Log in to your secure dashboard using the sign-in link sent to your email.
• Open your application to see its current status.
• You can also email us at [email protected] with your order reference for an update.

What the statuses mean

Received

We have received your order and are preparing your application.

In progress

We are reviewing your documents and completing your forms.

Awaiting documents

We need more information or documents from you. Please check your dashboard messages.

Submitted

Your application has been prepared and is ready for submission.

Decision received

The official authority has made a decision on your application.

No update yet?

Processing times are set by the official authority, not by us. If you have not seen an update, check your dashboard first, then email us at [email protected] and we will look into it.